Automations

Automations generate events automatically. Each automation combines a trigger type (when it fires) with a scope (who receives the event). You can use them for monthly bonuses, one-time promotions, birthday rewards, or any event that should happen without an API call from your application.

Trigger Types and Scopes

Trigger Type	Description
`cron`	Fires on a recurring schedule (e.g., first of every month)
`one_time`	Fires once at a specific timestamp
`immediate`	Fires as soon as the automation is created
`participant_state`	Fires when a participant’s state matches a condition

Scope	Description
`program`	Sends a single event to the program. Rules evaluate once.
`participants`	Fans out an event to every matching participant. Each event evaluates rules against that participant’s state.

Not all combinations are valid:

	`program`	`participants`
`cron`	Yes	Yes
`one_time`	Yes	Yes
`immediate`	No	Yes
`participant_state`	No	Yes

When the automation fires, it creates an event with event_data.type set to event_name and any payload fields merged in. That event enters the rules engine like any other event.

Cron Automations

Cron automations fire on a recurring schedule defined by a standard cron expression.

POST /v1/programs/{programId}/automations
{
  "name": "Weekly Digest",
  "trigger": {
    "type": "cron",
    "cron_expression": "0 9 * * 1",
    "timezone": "America/Chicago"
  },
  "scope": "participants",
  "event_name": "weekly_digest"
}

Field	Required	Description
`name`	Yes	Display name (unique per program)
`trigger.type`	Yes	`cron`
`trigger.cron_expression`	Yes	Standard cron expression. Inline timezone prefixes (`CRON_TZ=`, `TZ=`) are not allowed; use `timezone` instead.
`trigger.timezone`	No	tz database timezone (e.g., `America/New_York`). Defaults to `UTC`.
`scope`	Yes	`program` or `participants`
`event_name`	Yes	The event type sent when the automation fires
`payload`	No	JSON merged into the event’s `event_data`

The automation tracks last_run_at and last_error for observability. After repeated consecutive failures, the automation is disabled with status failed.

One-Time Automations

One-time automations fire a single event at a specific timestamp, then transition to completed.

POST /v1/programs/{programId}/automations
{
  "name": "New Year Kickoff",
  "trigger": {
    "type": "one_time",
    "trigger_at": "2026-01-01T00:00:00Z"
  },
  "scope": "participants",
  "event_name": "new_year_bonus",
  "payload": {"bonus": 100}
}

Field	Required	Description
`trigger.trigger_at`	Yes	RFC 3339 timestamp. Must be in the future at creation time.

Immediate Automations

Immediate automations begin fan-out as soon as they are created. They are always participants scope. This is what the BROADCAST rule action creates under the hood.

POST /v1/programs/{programId}/automations
{
  "name": "Flash Sale Announcement",
  "trigger": {
    "type": "immediate"
  },
  "scope": "participants",
  "event_name": "flash_sale",
  "payload": {"discount_pct": 20}
}

Participant State Automations

Participant state automations fire events when individual participants meet a condition. Each qualifying participant gets its own subscription with an independent trigger schedule. They are always participants scope.

POST /v1/programs/{programId}/automations
{
  "name": "Birthday Reward",
  "trigger": {
    "type": "participant_state",
    "schedule_type": "ATTRIBUTE_DATE",
    "schedule_config": {
      "attribute_key": "birthday",
      "date_format": "MM-DD"
    }
  },
  "scope": "participants",
  "event_name": "birthday",
  "participant_filter": "'birthday' in participant.attributes"
}

Schedule Types

The schedule_type determines how each participant’s trigger time is computed.

Trigger types use lowercase (cron, one_time, immediate, participant_state), while schedule types use uppercase (ATTRIBUTE_DATE, INTERVAL, CRON, THRESHOLD).

ATTRIBUTE_DATE reads a date from a participant attribute and triggers on that date. MM-DD format recurs yearly (birthdays, anniversaries). YYYY-MM-DD fires once on the exact date (trial expirations, contract renewals). If the attribute is missing or unparseable, that participant is skipped.

{
  "schedule_type": "ATTRIBUTE_DATE",
  "schedule_config": {
    "attribute_key": "birthday",
    "date_format": "MM-DD",
    "offset": "-168h"
  }
}

This triggers 7 days before each participant’s birthday (negative offset). A participant with birthday: "03-15" would trigger on March 8th each year.

Field	Description
`attribute_key`	Participant attribute containing the date value
`date_format`	`MM-DD` (recurring annual) or `YYYY-MM-DD` (one-time)
`offset`	Optional duration offset from the date. Positive triggers after, negative triggers before.

INTERVAL triggers at a fixed duration relative to each participant’s subscription. The timer is independent per participant: if participant A subscribes on January 1 and participant B subscribes on January 15, a 30-day interval fires January 31 for A and February 14 for B.

{
  "schedule_type": "INTERVAL",
  "schedule_config": {
    "interval": "720h"
  }
}

Field	Description
`interval`	Duration (e.g., `"720h"` for 30 days, `"24h"` for 1 day)

CRON is a calendar-aligned schedule shared across participants. Unlike INTERVAL, all subscribed participants fire at the same wall-clock times regardless of when they were subscribed.

{
  "schedule_type": "CRON",
  "schedule_config": {
    "expression": "0 9 * * 1"
  }
}

Field	Description
`expression`	Standard cron expression

THRESHOLD triggers when a participant’s counter crosses a value. The optional delay gives the participant time to take further action before the event fires.

{
  "schedule_type": "THRESHOLD",
  "schedule_config": {
    "counter_key": "lifetime_spend",
    "operator": ">=",
    "threshold": 1000,
    "delay": "24h"
  }
}

This fires 24 hours after a participant’s lifetime_spend counter reaches 1000. If the counter drops below 1000 during the delay, a guard_condition can prevent the event from firing.

Field	Description
`counter_key`	Counter to evaluate
`operator`	`>=`, `>`, `==`, `<=`, `<`
`threshold`	Numeric value to compare against
`delay`	Duration to wait after the condition is met before firing

Filters and Guards

Participant state automations run in two phases, each with an optional CEL expression. participant_filter runs during evaluation and controls which participants get subscriptions. A birthday automation only makes sense for participants who have a birthday attribute:

{
  "participant_filter": "'birthday' in participant.attributes"
}

Participants where the expression returns false are skipped. If a previously qualifying participant no longer matches on re-evaluation, their subscription is cancelled. guard_condition runs at trigger time, right before the event fires. Use it when state may have changed between evaluation and trigger:

{
  "guard_condition": "get(participant.counters, 'lifetime_spend', 0.0) >= 1000.0"
}

If the guard returns false, the event is skipped for that participant but the subscription remains active for future evaluation. Neither field can reference event.* since there is no event context during automation evaluation.

Subscriptions

Each qualifying participant gets a subscription: the per-participant record of when their event should fire. A birthday automation with three qualifying participants creates three subscriptions, each with a different next_trigger_at based on that participant’s birthday attribute. Scrip periodically re-evaluates the automation to pick up new participants and drop those who no longer match. You can also trigger a re-evaluation manually:

POST /v1/programs/{programId}/automations/{automationId}/refresh-subscriptions

To inspect individual subscriptions:

GET /v1/programs/{programId}/automations/{automationId}/subscriptions

Lifecycle

Every automation has a status that controls whether it can fire:

Status	Meaning
`active`	Ready to fire on schedule. Can be triggered, paused, or archived.
`paused`	Will not fire until reactivated via `PATCH` with `status: active`.
`completed`	One-time and immediate automations move here after firing. Terminal.
`failed`	Disabled after repeated consecutive failures. Terminal.
`archived`	Soft-deleted via the delete endpoint, or by canceling a program-scoped one-time. Terminal.

Status transitions

Only active and paused are reversible. The other three statuses are terminal. To re-run a completed one-time automation, create a new one.

Execution status (participant-scoped only)

Participant-scoped automations track fan-out progress with a separate execution_status:

Execution Status	Meaning
`idle`	Not running. Ready to be triggered or picked up by the scheduler.
`pending`	Queued for fan-out.
`executing`	Fan-out in progress.
`completed`	Fan-out finished. Resets to `idle` for recurring automations.
`failed`	Fan-out failed or was canceled. Resets to `idle` for recurring automations.

Manual trigger requires execution_status to be idle. If a fan-out is already running, wait for it to complete or cancel it first.

{
  "status": "active",
  "execution_status": "executing",
  "participants_total": 12500,
  "participants_processed": 8340
}

Cancel behavior

Canceling a participant-scoped fan-out sets execution_status to failed. Participants already processed keep their events; remaining participants are skipped. The automation stays active and fires again on its next schedule. Canceling a program-scoped one-time archives the automation. Since archived is terminal, the automation cannot be triggered afterward.

Rule-Created Automations

The SCHEDULE_EVENT and BROADCAST rule actions create automations automatically. These appear with source: rule_action and are deduplicated across event replays. See Rule Actions for details.

Managing Automations

List, update, trigger, and delete automations through the API. The list endpoint supports filtering by trigger_type, scope, status, and source (api or rule_action).

GET    /v1/programs/{programId}/automations
GET    /v1/programs/{programId}/automations/{automationId}
PATCH  /v1/programs/{programId}/automations/{automationId}
DELETE /v1/programs/{programId}/automations/{automationId}
POST   /v1/programs/{programId}/automations/{automationId}/trigger
POST   /v1/programs/{programId}/automations/{automationId}/cancel
POST   /v1/programs/{programId}/automations/{automationId}/refresh-subscriptions

Getting Started

Programs & Assets

Participants

Rules & Events

Balances & Ledger

Spending

Reporting

Platform

Trigger Types and Scopes

Cron Automations

One-Time Automations

Immediate Automations

Participant State Automations

Schedule Types

Filters and Guards

Subscriptions

Lifecycle

Status transitions

Execution status (participant-scoped only)

Cancel behavior

Rule-Created Automations

Managing Automations

Getting Started

Programs & Assets

Participants

Rules & Events

Balances & Ledger

Spending

Reporting

Platform

​Trigger Types and Scopes

​Cron Automations

​One-Time Automations

​Immediate Automations

​Participant State Automations

​Schedule Types

​Filters and Guards

​Subscriptions

​Lifecycle

​Status transitions

​Execution status (participant-scoped only)

​Cancel behavior

​Rule-Created Automations

​Managing Automations

Trigger Types and Scopes

Cron Automations

One-Time Automations

Immediate Automations

Participant State Automations

Schedule Types

Filters and Guards

Subscriptions

Lifecycle

Status transitions

Execution status (participant-scoped only)

Cancel behavior

Rule-Created Automations

Managing Automations